199. Kris Elliott, COO of Expansive, On the Secrets to Their Google Reviews and How They're Shifting to Meet the Demand of Today's Flex Office Consumers

Kris has deep industry experience - she started her flex office career at Regus, after 10 years in senior roles there, became President of Preferred Office Network for 7 years, and she’s now COO of Expansive, formerly Novel Coworking, formerly Level Office. I would like to call out that some of these transitions were spurred by relationships built at GWA conferences. In-person networking is magical - we can’t wait to get back to it!

I could talk shop with Kris for hours...but we had to narrow it down for today’s podcast. Here’s what we’re covering on this episode:

In this episode we cover:

1. Rebranding - not once but twice! Expansive, novel, level
2. The Expansive business model
3. How Expansive is shifting its product mix to serve today's customer needs
4. Expansive’s net promoter score and amazing GMB reviews
5. The unique Expansive company culture

Link to show notes here!