Guest: Tom Conroy, President of Yankee Candle Scent Systems
This week my guest is Tom Conroy, President of Yankee Candle Scent Systems. We talk about the evolution of scent technology, the impact on member experience and how to get your own custom scent for your shared workspace.
Yankee Candle Scent Systems is at the intersection of member experience and Internet of Things. Using fragrance to enhance an environment is not a new idea, but using it as a communications medium to reach consumers or guests with a concise brand message requires new technology to delver.