Everything Coworking

The Everything Coworking podcast shares trends and how-tos for coworking operators and anyone following this exploding trend. Jamie owns coworking spaces in Chicago and Palo Alto under the brand Enerspace Coworking. She is also the Executive Director of the Global Workspace Association.
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Everything Coworking





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Apr 11, 2018

On episode 73 of the Everything Coworking podcast special guest Michael Everts, President and Co-Founder of SharedSpace, shares his insights into technology for coworking spaces, and different tools and approaches coworking space operators can use to make sure their space’s tech stands out, both to members and guests.

See the show notes here.

Mar 29, 2018

A recent question asked in the Everything Coworking Facebook Group was “How big should my coworking space be?”

I think one of the most challenging aspects of getting started on the journey to opening a coworking space is understanding a few fundamentals. One of the first questions a lot of people ask, and this question came up recently in the Facebook Group - is “How big should my coworking space be?"

In this episode, I want to help with how to think about the space that you are going to create using a high level framework that takes into account financial goals, startup resources, and market demand.

Get the full show notes here.

Mar 21, 2018

Key Performance Indicators, or “KPIs”, are metrics that you may want to consider tracking for your business.

As Yogi Berra’s famous quote says: “If you don’t know where you’re going, you’ll probably end up somewhere else.”

As a business owner, you want to set goals and then create simple metrics that flow into dashboards that make it easy for you and your team to track progress against those goals/targets. You can download the Coworking KPI list here that I reviewed on this week’s episode.

See the full show notes for tips on setting yourself up for success as you set up your KPI tracking and review process.

Feb 27, 2018

This week I share my framework and process for hiring a community manager including:

  • Job description
  • Where to post
  • How to easily weed out the duds
  • Screening/interview process
  • The offer letter
  • Industry salary benchmarks 
  • Training your new manager

Full show notes are here.

Feb 21, 2018

Steve King is a well-known voice in the coworking industry. He publishes the annual Coworking Forecast. He studies small business trends including the growth of freelancing and the gig economy. While studying the impact of coworking on business networks, he discovered that one of the important impacts of coworking is that it makes people less lonely. 

An excerpt from Steve's Harvard Business Review article:

"According to Vivek Murthy, the former Surgeon General of the United States, increasing numbers of remote and independent “gig economy” workers is one of the key reasons for the growing 'loneliness epidemic'. Murthy also points out that loneliness is much more than just a social problem. It’s also a health problem, 'associated with a reduction in lifespan similar to that caused by smoking 15 cigarettes a day and even greater than that associated with obesity.'"

...."Our research on coworking spaces show that these shared, member-based workspaces where remote corporate workers, startup employees, freelancers, and others “work alone together” can substantially reduce the isolation and loneliness associated with remote work."

Steve and I discuss his research and his bet that corporate lawyers will soon be telling HR to reduce their risk of lawsuits by handing out coworking stipends.

Feb 14, 2018

This topic came up in one of my Flight Groups this month - as a new entrepreneur, how do you know if you're doing the right things and getting enough done? No boss = no clear feedback loop. 

Probably one of the biggest mindset challenges of being an entrepreneur is doing less busy work and doing more of what matters.

This week we talk about a few ways to make sure you're working on the right stuff.

Full Show Notes Here

Feb 7, 2018

In this episode, Nick Clark shares his journey from signing traditional leases to partnering with Granite Properties to do a 30,000 square foot space in a large redevelopment, to developing his "Offspitality" approach to flexible office space, to buying a coffee shop to support that strategy.

Full Show Notes Here

Jan 31, 2018

In this episode, I talk to Ryan Hoopes, Senior Associate at Real Estate Services firm Colliers International. He also co-founded the firm’s global flexible workspace advisory practice.

Ryan talks through the evolution of the landlord approach to flexible workspace...and how we’re just at the beginning of an evolution of the landlord/flex workspace operator relationship.

Full Shote Notes Here

Jan 24, 2018

I met Jamie Orr last April on a visit to take advantage of some fresh snow at Heavenly Mountain on the south side of Lake Tahoe. Dreaming of moving to the mountains and working out of a great coworking space, I had to take a tour. After hearing her story, I knew she had to be a guest on the podcast because her journey touched on many of the same questions that my audience is trying to understand.

  1. How do you test the demand for a market?
  2. How do you succeed in a smaller market of say, 20,000 people?
  3. What’s it like to buy a building and run a space in it?

Jamie shares many insights from her team’s experiences, including a pilot project ski-in-ski-out coworking space at Heavenly Mountain!

Full Show Notes Here

Jan 17, 2018

In this episode, I share highlights from the latest Global Coworking forecast by Emergent Research.

Overall, no major surprises, just affirmation that the growth in both supply and demand for coworking continues at a rapid clip - about 16% on the supply side and almost 24% on the demand side.

Looking for other industry data? Try these sources:

  1. Industry Data Source: DeskMag annual Survey
  2. Industry Data Source: Executive Summary for GWA Annual Survey
  3. Industry Data Source: Instant Offices 2017 Flexible Workplace Market Review

Full Show Notes Here.

Jan 10, 2018

Full Show Notes Here

It’s the season of thinking about new beginnings and how to be a better you in 2018.

I read a book over the Thanksgiving break that I could not put down and I literally wanted to send it to all of my coworking friends. So I thought I should share it on the Podcast and do an episode on top 5 list of coworking books for coworking space owners, managers, etc. to read.

These books did not come out in 2017, nor are the ideas in these books are not necessarily new, but taken in the context of coworking, can help you think differently about your business, use better language to talk about your business and your “why” and to consider how you might do things differently in your business in 2018.

These books are all available on Audible as well which is a great app for buying and listening to audio books. Sometimes that’s the only reading time that I have. The trade-off is you can’t take notes and highlight sections that you want to go back to, but if it’s the only way to get through a book, I say make the trade-off.

Sep 27, 2017

This week, my guest is Nick Livigne. Besides the fact that we're both from Upstate NY and went to college in Ithaca, NY, I'm a big fan of the innovation he's brought to Verizon's real estate team. They're transforming underutilized real estate assets (both owned and leased), into collaborative workspaces focused on localized tech innovation.

Not only does this project bring Verizon authentic access to innovative teams, it's a marketing tool for its' brand "powered by Verizon" and the spaces are designed to turn a profit.

Nick shares their objectives, some of their learnings over the last two years, how they localize the spaces and what they look for in a local partner.

Full show notes here.

Sep 6, 2017

This week we go through insights from multi-location operators that are iterating their space design based on learnings from their other spaces.

If you’re starting a space or looking to evolve your existing spaces, be a student of the operators running multiple locations. If you keep an eye on what they’re doing, you can learn a lot without going through the evolution yourself.

Full show notes here.

Aug 30, 2017

This week we cover 8 reasons to attend an industry conference and 4 ways to prepare once you have your ticket.

In an industry evolving as quickly as ours, you can’t afford to not get out to events, get the big picture perspective and help build relationships that can, in turn, help you build your business.

Full Show Notes Here

Aug 14, 2017

In this episode, I talk with Peter Black, National Director of Workplace Strategy and Design for Colliers International. Over the past 5 years, Peter has been helping organisations develop strategies to transform workplaces to align with their business strategy and become a driver of change.

Full Show Notes Here

Aug 9, 2017

In this episode, I talk with Matt Going, CEO, and co-founder of Anytime Mailbox. Matt started Anytime Mailbox with one clear vision - everyone should be able to view and manage their postal mail on their mobile phone. We talk about how flexible office providers can leverage the digital mailbox demand to create diversified revenue streams for their business.

Full Show Notes Here

Aug 1, 2017

In this episode, I go through the top insights from the 2017 shared workspace member survey. 

Here are the highlights. Click here to get the downloadable detailed version.

The GWA annual conference is coming up on 9/11/17! If you are an operator that has been open for less than a year, we have a discount code for you. email me at for the code.

Full Show Notes Here

Jun 13, 2017

In this episode, I walk through several key metrics that are critical if you're starting or investing in a coworking space using the results of the GWA 2017 Industry Financial Survey.

  • Median annual profit per square foot
  • Median rent paid broken down by urban and suburban locations
  • Median salaries for employees
  • How to think about what size space to open.

Full show notes here.

Jun 1, 2017

In this episode, we talk about why community is one of the core benefits of getting people into flexible workspaces.

Loneliness is on the verge of becoming an epidemic.

We are all social creatures. Research shows that people with stronger social ties live longer.

We CAN create community in shared workspaces and it can have a dramatic impact on people's lives.

Have a listen to a few stories of how community changed lives.

Full Shote Notes Here

May 24, 2017

In this episode, we walk through the key elements of the lease negotiation process including:

  1. Signing the letter of intent
  2. Why the lease process can take a long time
  3. The importance of using a good real estate attorney
  4. The security deposit
  5. The financial review
  6. The personal guarantee

Full Show Notes Here

May 10, 2017

In this episode, I share a list of 10 factors you should look for as you shop for a location for your coworking space including:

  1. Accessibility
  2. Signage
  3. Nearby amenities
  4. Age of the building
  5. Type of building management
  6. Internet speed
  7. Likelihood of tax increases
  8. Lease length
  9. Existing private spaces
  10. Floor/ceiling/power

The full show notes are here.

May 3, 2017

Welcome to the Everything Coworking Podcast Episode Number 51!

 Not using a broker could cost you your business and maybe even your house. The same goes for using the wrong broker.

In this episode, we talk about:

1. What a GOOD broker can contribute to your search process

2. How to find/identify a good broker.

3. Some watch-outs in the broker-lessee relationship

4. Two recommendations for brokers that are entrenched in the shared workspace industry 


Full Show Notes Here

Apr 26, 2017

Mara Hauser is the Founder and CEO of 25N Coworking with locations in Geneva and Arlington Heights, IL. Mara is also on the board of the Global Workspace Association.

In addition to starting 25 North, Mara is President of Workplace Studio and has over 25 years of experience in designing and optimizing workspaces.

Full Show Notes Here

Apr 19, 2017

Iris led the NextSpace team during initial expansion from 1 location to 9 and co-founded the League of Extraordinary Coworking Spaces and COSHARE, produced Freelance Camps and has spoken at various conferences including the Global WorkSpace Association Conference and the Global Coworking Unconference Conference.

Iris currently consults, leads Coworking Mastermind groups, heads the board of directors of COSHARE and showcases industry and movement leaders through her media series, Coworking with Iris.

Iris and I talk about:

  1. Her background, how she got into coworking and how you've landed on her sweet spot- helping organizations with hiring, culture and retention.
  2. How she thinks the approach to recruiting/hiring coworking staff has evolved over the last few years
  3. What are some steps that a new operator can take to create a culture that attracts community management talent?
  4. If an operator suspects they need to do some work on their culture, what are some questions they can ask themselves to help with that reflection process?
  5. Community manager certification

Full Show Notes Here

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