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Everything Coworking

The Everything Coworking podcast shares trends and how-tos for coworking operators and anyone following this exploding trend. Jamie owns coworking spaces in Chicago and Palo Alto under the brand Enerspace Coworking. She is also the Executive Director of the Global Workspace Association.
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Now displaying: 2019
Nov 27, 2019

The guest in Episode 128 of the Everything Coworking Podcast guest is Melanie Marconi, Co-Founder of VIDA: Make Life/Work & Co-founder of BDI Development Group.

 

We talk about:

 

- Her coworking story and background.

 

- Who she sees as her ideal member.

 

- Her unique approach to offering drop in childcare at her coworking space.

 

- Her advice for those also looking to offer these services.

 

- Her biggest challenges when it comes to balancing her work and personal life.

 

For the full show notes, click here

Nov 20, 2019

The guests in Episode 127 of the Everything Coworking Podcast are Greg Copeland and Mercedes Howard. They are directors on CORT’s Strategic Business Development Team.

 

We Talk About:

- The brands of furniture they recommend for coworking spaces.

- Their expert opinions on if you should buy or lease furniture when it comes to your coworking space.

- They also answer questions around space planning, removing furniture, and the benefits of leasing furniture.

 

For the full show notes, click here

Nov 13, 2019

The guest in Episode 126 of the Everything Coworking Podcast guest is Jessica Oldani, President of Oldani Entrepreneurial Law P.C.

 

We talk about:

  • Her experience of partnerships that have gone bad, along with the implications of not having an operating agreement in place.
  • Why she believes operating agreements are important.
  • The elements of a partnership are generally covered in an operating agreement.
  • Her recommendations for setting up an operating agreement.
  • The reasons that people lean away from operating agreements... As well as the implications of not doing one.
  • The best process is best for developing an operating agreement.

 

For the full show notes, click here

Oct 30, 2019

The guest in Episode 125 of the Everything Coworking Podcast guest is Bryce Hill, Community Manager for Office Evolution in Denver, CO. 

 

We talk about:
- His background before joining Office Evolution. 
- What led him to join Office Evolution.
- The mission of Office Evolution and why they are unique. We discuss everything from the memberships they offer to the assorted tasks they use to build community.
- How his role looked when he started at Office Evolution and how the role has evolved over time.
- What a typical day or week looks like for him.
- What he considers to be the hardest part of his job and the most rewarding part of his job.
- The advice he has for other community managers in order to help make them successful.

 

For the full show notes, click here.

Oct 23, 2019

The guest in Episode 124 of the Everything Coworking Podcast is Jennifer Easton, Vice President of Marketing at the International WELL Building Institute.

We talk about:

- She explains what WELL it is and who it aims to serve.

- What new and exciting things are going on at WELL.

- Why their CORE Certification sets them apart. 

- What Wellv2 is and how an improved building can help people thrive. 
- How my own coworking experience as remote staff for IWBI, from the perspective of someone working in wellness, helps me relate to their mission.

- The "high impact" areas of WELL/wellness strategies coworking spaces need to consider.

- Why building owners will find it beneficial to pursue WELL.

- The building owners who are eligible to apply for the WELL certification. In our industry, we talk a lot about building owners shifting their perspective on their assets from commodities that attract people to long-term leases to activated platforms for tenant engagement. She shares why this shift in the expectations of the contributions that an office building makes to its tenants is creating demand for the WELL certification.

 

For the full show notes, click here

Oct 16, 2019

Today’s guest is Lorena Solis, Regional Manager of IOS Offices in Mexico in Guadalajaro.


- Her background before she joined IOS OFFICES and explored coworking. 

- What motivated her to join IOS OFFICES.

- What IOS OFFICES is. She shares everything from the size of their spaces to the unique things they do to help boost member engagement! She also touches on their ideal audience as well as their practices for staffing offices. 

- What her role looked like when she started and how that has evolved over time. She also shares the responsibilities she had when she started and how her role evolved over time.

- What a typical day in her life or week look like for her current role in IOS OFFICES. 

- What she considers to be the hardest part about her job.

- The most rewarding aspect of her job. 

- The advice she would give to operators hiring their first community manager. 


 

For the full show notes, click here

Oct 9, 2019

Today's guest is Mike Kriel, CEO of Launch Workplaces with locations in the greater Baltimore, Washington DC area.

We talk about:

- Mike’s background.

- The story of how Mike got into coworking.

- What Mike’s business look like today

- number of locations, business models (service agreements, management agreements).

- Mike’s ideal customer and who Launch Workplaces serves best.

- Mike’s creative deal structures with landlords

- i.e., service agreements and management agreements.

- The value of Launch Workplaces as an ecosystem and the organic tenant growth Mike has seen over the years.

- The advice Mike would give to a building owner thinking about becoming an owner AND an operator.

- The advice MIke would give to an operator looking to partner with building owners in their own market.

Oct 1, 2019

Today’s guest is Alex Hughes, Co-founder of CNTRL Office

  

We talk about: 

  1. Alex’s background and Coworking story
  2. Their expansion from Portland into LA, Dallas and Sacramento
  3. Their ideal customer/who they serve
  4. How their locations are staffed and what functions are centralized
  5. Their real estate model 
  6. Lessons learned and what they’re most proud of

Show notes here.

Sep 19, 2019

Today’s guest is Angie O’Grady, Partner & COO @ StellaPop I Management Consulting I Workplace Services.

 We talk about:

- The areas in which operators tend to have the biggest gaps and need support to be successful.

- The attributes that tend to correlate with operators setting themselves up to successfully scale.

- Opportunities for boutique brands and independent operators to win in an increasingly competitive market.

 

Find the full show notes here. 

Sep 11, 2019

Today’s guest is James Shannon, Chief Product Officer at essensys. I invited him on to continue our coverage of physical and cyber security in coworking spaces. Essensys has deep expertise in this topic. If you missed episode 108, that’s another good listen on the topic.

James covers:

  • His background and role as CPO for essensys
  • What’s most exciting to him about the coworking/flex office industry?
  • What are the physical risks space operators need to be aware of?
  • What are the cyber security risks that space operators need to be aware of?
  • What are the basic physical and cyber security solutions to protect members against these risks? 
  • What are the security components that one needs to have in place to serve corporate clients?

He also talks about:

  • Member experience that can be addressed by technology. 
  • Aspects of a tech/IT suite that the best operators are integrating to enhance member experience.
  • For operators that are either just starting or planning for expansion, the technology components that should be a focus for them if they are operating in competitive markets.

Find the show notes here.

Sep 4, 2019

Casey Godwin is unique in that he's done enough deals in the coworking space to develop an expertise around the model and best practices for the coworking space search process.

Casey starts the episode by setting our expectations around what a CRE broker should bring to the table in terms of resources, access to data and unbiased support for you, the future tenant.

He then walks through: 1) What to include in a pitch deck; 2) Data to collect to understand the market; 3) How to conduct a competitor analysis; 4) What demographic data to consider in your search; 5) How to customize your pro forma and 6) How to understand the capital required for the project.

Full show notes here.

 

You can find Casey Here:

LinkedIn

Flexspace Advisors

Email

 

Aug 28, 2019

Mark Gilbreath has one of the most comprehensive vantage points of the Flexible Office Industry. As the CEO of LiquidSpace, he serves casual flex office users, corporate occupier users, SMB users, operators with space to offer and landlords with space to offer.

Rarely at his home office in Idaho, Mark is constantly in the flow of our quickly-evolving industry. In this episode, he shares his perspective on the evolution of the flexible office industry, the impact of the WeWork IPO on the perception of the industry, a demand forecast on the corporate occupier and a look at where we're headed.

Mark poses a few strategic questions to me and we discuss the supply/demand perspective; what does the playing field look like for new entrants competing with the likes of WeWork and Industrious? The Impact of WeWork and landlord participation on smaller operators and what emerging operators need most.

If you'd to attend the GWA conference click here.

If you'd like to hear more from Mark, find him by searching "The Flexible Office Economy" wherever you get your podcasts.

Aug 13, 2019

In a membership-based business, each month we win new members and lose others. Our business model relies on a systematic sales and marketing approach that drives net positive membership growth each month.

In this episode, we analyze a local, membership-based, community-focused business that, despite it's strong, engaged community, is losing money each month. I walk through their situation and what we can learn to better manage our coworking businesses.

Aug 7, 2019

In this episode, I share my go-to platform for outsourcing critical business tasks that I just can't get to. You'll be amazed at the breadth of expertise that you can leverage on a project-basis or long-term if needed.

I share example projects that I outsource, the process for posting to the platform and tips for posting to help you get the right resource.

If you're starting a coworking space, the Coworking Startup School is open for registration through August 8th. www.coworkingstartupschool.com.

Jul 22, 2019

BJ Rosinus has a real estate background, ran a coworking space in Florida, and then decided to join one of his members in serving a niche need for the coworking space - insurance for operators and members. 

Insurance is not the sexiest topic, but your landlord won't let you sign your lease without it and it can be hard to find a broker that "gets" our business and assigns the appropriate amount of risk and in turn, charges a fair premium. 

Going a step further, BJ's team offers insurance for members that meets the requirement in the member agreement and also satisfies the the growing frequency of requests from landlords that each member provide proof of insurance.

 

Get the details here: www.everythingcoworking.com/114

Jul 16, 2019

Whether you’re new and worried that someone is going to beat you to opening in your market, or you’ve been in business for awhile and competition in your market is starting to heat up, this discussion is for you.

 

www.everythingcoworkingclub.com

Jul 3, 2019

Hannah Walker reflects on her team's first year in business at WorkHub in Tyler, TX.

We cover:

A little about Tyler, TX

What role does Workhub play in your community?

What is special about Workhub?

What WorkHub members do for work

What has surprised Hannah the most in your first year of running a coworking space?

What Hannah has enjoyed the most?

What has been the most challenging?

What advice would Hannah give another operator to help them prepare for their first year?

What is Hannah excited about for year 2?

Jun 20, 2019

In this episode, Susan Glosby owner of WorkAway Solutions outside of Washington, DC, shares her coworking story AND her expertise in franchising major brands.

In this episode, I asked Susan to share:

  1. What is franchising?
  2. What’s involved in franchising a business (as a franchisor?)
  3. What’s a ballpark number for the cost of setting up a franchise?
  4. What are the benefits of franchising for the franchisor? For the franchisee?
  5. If you were talking someone into franchising their coworking business/brand, what would you tell them?
  6. If you were talking someone out of franchising their coworking business/brand, what would you tell them?

Want to offer your community managers training and development and a peer community? Check out our new Community Manager U at www.everythingcoworking.com/communitymanagers.

Jun 19, 2019

We cover topics including:

  1. What is NeoCon?
  2. Why do you attend?
  3. Who should attend?
  4. What are the latest commercial office design trends that apply to coworking?

Interested in a training and development program for your Community Manager? Get more info here: www.everythingcoworking.com/communitymanagers

Jun 5, 2019

In this episode, we talk about what to do when your tour flow doesn’t feel right, or better yet, when your tour tracker data demonstrates your numbers are down.

Always get back to basics to troubleshoot issues. It’s tempting to do a “shoot, ready, aim” approach and start (desperately) throwing tactics at the wall.

Try not to do that.

First, go through your sales funnel and evaluate every step of it to see where you might be falling short.

We cover some simple data sources to check to see where the holes might be and how to get some help plugging those holes.

May 22, 2019

Anne Hardy, Chief Security Officer at Join Digital, shares with us the basics on our physical security and cyber security responsibilities as coworking space operators. Some categories of members such as corporate employees and funded tech startups, will have non-negotiable requirements/specifications for security in the space ranging from guest check-in policies to secure, dedicated SSID's

Anne is a high-tech executive with broad experience, starting from software design, architecture, cybersecurity, to managing teams to release telecommunications and enterprise software, building and leading research labs, managing developer relations, and initiating and driving cultural changes. She recently joined the Join Digital team, passionate about the innovation of their cloud-based IT service platform and its ability to change the IT game for building owners, flexible workspace operators as well as traditional tenants.

May 15, 2019

Maximilliano and his childhood friend, stumbled upon a unique need in the coworking market. They had a logistics operation involving inland transportation in the US, and they realized that many of their customers were operating some aspects of their business from Coworking Spaces.

These customers had their office at a different place than their actual logistic operation; this didn't make any sense to Max and Guillermo.

Their customers would have to commute from their Coworking Space to a Warehouse, losing valuable time commuting. Max and Guillermo saw an opportunity to put both under one roof - they created Palletized - a Coworking space focused on logistic distribution and e-commerce.

Now their members had access to work space and their warehousing and logistics needs...and they had a community of business owners with similar needs all under one roof.

May 8, 2019

This week's guest is Melissa Saubers. Melissa is the Chief Connector and CEO of Cowork Waldo (founded in 2012) and Co-Founder & Past President of the Record-Setting & Award-Winning Kansas City Coworking Alliance (founded in 2015).

Melissa shares her coworking story (she started in 2012!), talks a little about the award-winning Kansas City Coworking Alliance that she co-founded, and dives into her new passion for helping event planners and hosts (such as coworking space owners) be more inclusive in their frosty beverage offerings.

Melissa provides both big picture thinking about the benefits of inclusiveness and gives some tactical suggestions on how to market and deliver in away that will excite and delight your event attendees.

May 1, 2019

In this episode, Jerome and I tackle questions such as: 

 

What are the things that you do in your business that are unique to approaching the business as an architect AND an operator?

For those that are listening and just getting started - can you talk about the role that an architect plays in opening a coworking space?

What’s the difference b/w an architect, designer, and variations such as “interior architects.”

 

Find Jerome at jerome@blankspaces.com 

Apr 24, 2019

One of my Coworking Startup School students recently asked about choosing a niche group to serve with her coworking space. It's very common to get nervous when you start to consider designing specifically for a segment of the market and therefore potentially telling others "this space isn't really for you." 

Sometimes you need to go small to go big. 

 

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